Frequently Asked
Questions.

What is Nursing Care Nepal?

Nursing Care Nepal is a trusted platform that connects patients requiring home nursing care with certified, professional nurses across Kathmandu Valley. We act as an intermediary to ensure you receive quality healthcare at home from verified and experienced nursing professionals.

What areas do you serve?

We currently serve all areas across Kathmandu Valley, including Kathmandu, Lalitpur, and Bhaktapur districts. Our network of nurses covers urban and suburban areas to ensure accessibility for all families.

Are your nurses certified?

Yes, absolutely! All nurses in our network are 100% certified and registered with the Nepal Nursing Council. We thoroughly verify their credentials, conduct background checks, and ensure they meet our high standards before they can provide services through our platform.

How do I request nursing care?

Simply click on "Request Care Now" button and fill out our easy form with your details and care requirements. Once submitted, our team will contact you within 30 minutes to confirm details and match you with an appropriate nurse.

How quickly can I get a nurse?

Our team responds to all requests within 30 minutes. Depending on nurse availability and your location, we can typically arrange for a nurse to arrive within 2-4 hours for urgent cases. For scheduled care, we can arrange according to your preferred timing.

What types of care do you provide?

We offer comprehensive home nursing services including:

• Elderly care and daily living assistance
• Post-surgery recovery and wound care
• Chronic disease management (diabetes, hypertension)
• Mother and newborn care
• IV therapy and injections
• 24/7 emergency nursing care

Do you provide 24/7 nursing care at home?

Yes, we provide 24/7 round-the-clock home nursing care in Kathmandu. Our certified nurses are available for overnight shifts, continuous monitoring, and emergency response. Whether your loved one needs 24-hour post-surgery care or ongoing elderly support, we can arrange dedicated nurses for day and night shifts.

Do you offer emergency home nursing services?

Yes, we offer emergency home nursing in Nepal. Our team responds to urgent requests within 30 minutes and can arrange a certified nurse to arrive at your home within 2-4 hours. For critical cases requiring immediate medical attention, we also coordinate with local hospitals and ambulance services.

Can family members abroad arrange nursing care for relatives in Nepal?

Absolutely! Many families living in Australia, the US, UK, and other countries arrange home nursing care for their parents and relatives in Kathmandu through our platform. You can request care online, coordinate via WhatsApp or phone, and receive regular updates about your loved one's health. We make it easy for families abroad to ensure their relatives in Nepal receive professional care.

What post-surgery care do you provide at home?

Our postoperative home nursing in Nepal covers:

• Wound care and dressing changes
• IV therapy and medication management
• Pain management and vital sign monitoring
• Mobility assistance and physiotherapy exercises
• Catheter and drain management
• Nutrition guidance for recovery

Our nurses work closely with your surgeon's discharge instructions to ensure a safe recovery at home.

What elderly care services do you offer?

We provide professional elderly homecare in Kathmandu including:

• Daily living assistance (bathing, grooming, feeding)
• Medication management and reminders
• Chronic illness monitoring (diabetes, hypertension, heart conditions)
• Dementia and Alzheimer's care
• Mobility support and fall prevention
• Companionship and emotional support
• Coordination with family doctors

What chronic illness care do you offer at home?

Our chronic illness homecare in Kathmandu helps patients manage ongoing conditions including:

• Diabetes monitoring and insulin management
• Hypertension and heart disease care
• Respiratory conditions like COPD and asthma
• Kidney disease management
• Cancer care support
• Neurological conditions

Our nurses track vitals, manage medications, and coordinate with your doctors for ongoing care.

What is the difference between home care and a nursing home in Nepal?

Home care means a certified nurse comes to your home to provide medical and personal care, allowing the patient to stay in familiar surroundings with family. A nursing home is a residential facility where patients live and receive care. Home nursing is often preferred in Nepal because:

• Patients recover faster at home in a familiar environment
• It's more affordable than residential facilities
• Families stay closely involved in care
• It offers personalized one-on-one attention from the nurse

How much does home nursing cost in Kathmandu?

Home nursing costs in Kathmandu vary based on the type of care needed, shift duration (day, night, or 24-hour), and care complexity. We provide transparent pricing with no hidden fees. Contact us at +977 9823875737 for a personalized quote based on your specific care requirements.

What payment methods do you accept?

We accept cash payments, bank transfers, and digital payment methods including eSewa and Khalti. Payment details will be discussed during the confirmation call.

How do you ensure nurse quality?

• Verification of all nursing licenses and certifications
• Thorough background checks for all nurses
• Regular training and skill development programs
• Patient feedback and quality monitoring
• Strict adherence to professional healthcare standards

What if I'm not satisfied with the service?

Your satisfaction is our priority. If you're not happy with the service, please contact us immediately at +977 9823875737. We'll address your concerns promptly and arrange for a different nurse if needed.